At Steer Immigration, our clients are not just numbers. We understand the importance of every case and how it affects our applicants’ lives. And that’s why we ensure to spend dedicated number of hours to focus on each file. We create customised case based submission letters for each case to make strongest possible case in favour of our clients. Our list of required documents is also unique to each case as we believe no two cases are similar and that’s why need different supporting evidences.
We are again leading the industry with our yet another service delivery model: “The 1:6 Consultant Client Ratio”. We truly believe that if consultant’s workload crosses 6 active clients, that leads to high risk for errors as well as client experience starts to suffer. We are proud to announce that our consultant can actively deal with maximum 6 clients at a time. This facilitates consultant to provide exceptional services to our clients without compromising with the quality.
We take pride in announcing that we do not charge our clients in advance. Our billing method is to invoice our clients after completion of services. Our fee is due only at the time of file submission. This provides our clients’ peace of mind for the safety of their funds as well as put them in-charge of the entire process. At the end of our application process, we share entire work done on clients’ files with our respective clients for review & feedback. After clients’ approval, we proceed with submission and it is then that our fee is due.
Steer Immigration Services Ltd. Is a registered incorporation in the proving of Alberta, Canada. We are operated and managed directly from our head office in Calgary. Our location of business operation requires us to adhere to strict Canadian Government polices and regulation. We are subject to audits from The College of Immigration & Citizenship Consultants. This requires us to adopt best practices & strictly following government guidelines and regulations which in turn ensures clients’ best interests are in safe hands. Businesses run outside Canada are run by untrained, unauthorized, unlicensed agents who are not subject to any audit or checks. These agents tend to take advantage of clients’ needs and attempt to involve in scamming practices and ruin clients’ dream of settling and studying abroad.
At Steer Immigration, you can rest assured that your files will be processed by Canadian Government licensed consultant only. In contrast to this, other business practices are involved in letting untrained non-licensed clerical/administrative staff to process entire files including law application and submissions. This is a major malpractice which can lead to preventable negative file outcome. Steer Immigration utilizes assistance of administrative staff only for clerical purposes. All legal application, legal advising, decision-making activities are done directly by licensed consultant only. This ensures best possible outcome for clients’ cases.
We take immense pride in introducing another industry leading service delivery component – “The Same Day Appointment” with the Consultant for our paid clients. It is possible client concerns are major enough and cannot be resolved by WhatsApp communication. In these cases, clients need a dedicated appointment to discuss their questions/concerns. We guarantee same-day appointments with our licensed consultant without having the client to wait several days for it.
We are introducing an industry-leading service delivery model: “The 15-30 Mins WhatsApp Response Time” for our paid clients during working hours. We understand that clients can have several concerns and questions regarding their cases on an ongoing basis. Attending to those concerns on promptly basis is one of the mainstays of holistic client experience. We guarantee prompt resolution of client concerns as a part of our services.